For service, login to submit a claim, call 800-988-9961
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For service, login to submit a claim, call 800-988-9961.
Frequently Asked Questions
Are there deductibles for any of the service plans?
There are no deductibles for New Leaf Service Plans*. Please review the service plan terms and conditions for full details.
Can I file a claim online?
If you have a failure or accidentally damaged your covered footwear, obtaining a replacement is simple. Just login www.newleafsc.net/snibbs to file a claim. * Please review the plan terms and conditions for full details.
What if I didn't receive my email confirmation for my service plan?
Please first check your spam/junk folder and if you did not receive it, you can request that it be resent by clicking forgot password and typing in your email address.
In the event my product is replaced, will the new replacement be covered for the remainder of the service plan term?
When a product is replaced, the extended service plan is fulfilled. You have the option to purchase a new service plan on your new product.
What types of footwear can be covered?
Eligible footwear include: Athletic Shoes, Sneakers, Casual Shoes, Dress Shoes, Outdoor Shoes, Boots, Flats, Loafers, Pumps, Sandals, and Slippers.
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909 Lake Carolyn Parkway
Suite 900
Irving, Texas 75039
Protecting your products and planting trees to renew resources. Learn more >
