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| FAQs Have a question? We've got answers. |
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| Q |
WHAT PRODUCTS DO YOU COVER? |
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| A |
New Leaf provides programs for: |
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- Televisions
- Appliances
- Home Theater Equipment
- Home Audio & Video Equipment
- Fitness Equipment
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- Jewelry
- Musical Instruments
- Optics & Eyewear
- Mobile Electronics
- Furniture
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- Home & Garden
- Medical Equipment
- Telecommunications
- HVAC Equipment
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- Power Tools
- Sun Glasses
- LED Lighting
- LED signage
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| Q |
WHO DO YOU USE TO DO THE SERVICE ON YOUR PROGRAMS?
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| A |
Currently, New Leaf has over 10,000 servicers across the US covering all the products we sell service contracts on. We also use self servicing retailers to keep the bond strong between retailers and customers.
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| Q |
WHERE IS YOUR CALL CENTER LOCATED
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New Leaf's contact center is located in Irving, TX. The DFW metro area provides a highly educated, neutrally accented workforce that allows us to bring in the best of the best to service customers.
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| Q |
WHO IS YOUR INSURER?
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Here at New Leaf, we've actually partnered with multiple insurers to underwrite our programs so we can offer competitive pricing and innovative solutions. Currently, we can provide programs underwritten by Fortegra, a Tiptree Financial Inc. company (NASDAQ:TIPT) that is A-rated rated with AM Best.
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