There are no deductibles for New Leaf Service Plans*. Please review the service plan terms and conditions for full details.

Yes, you can access your service plan by logging in with your email address and password, or by identifying yourself without a password, or using a one-time-passcode. Once you login, you can view your service plan, update your information, and initiate a claim. To login, please click here.

We are confident you will be satisfied with your extended service plan. But if not, you can cancel your plan at any time, no questions asked. For more information, please see the Terms and Conditions.

We have a comprehensive service network and use only authorized technicians trained to repair all types and brands of products.

Please first check your spam/junk folder to see if the email was routed there. You can request it be resent by logging into your account by identifying yourself without password or using a one-time-passcode. To login, please click here.

When a product is replaced, the extended service plan is fulfilled. You have the option to purchase a new service plan on your new product.

Yes, it's simple. Submit the request to the service plan administrator, New Leaf Service Contracts, in writing, including the new owner's information and a $25 transfer fee.

If you are unable to login through any of the options listed above, you can call the toll-free number on the portal home page or submit a claim by clicking here.