- Have the following information available for reference: the manufacturer, model, and serial number.
- Log in to your online account to request service for your covered product.
- A service representative will verify the information on file and issue a service order number.
- Once the failure is determined eligible for coverage an authorized service provider will be dispatched to diagnose the repair.
- Based on the repair estimate we will determine if your product should be repaired or replaced and proceed as needed.
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