Filing a Claim
 
  1. Have the following information available for reference: the manufacturer, model, and serial number.

  2. Log in to your online account to request service for your covered product.

  3. A service representative will verify the information on file and issue a service order number.

  4. Once the failure is determined eligible for coverage an authorized service provider will be dispatched to diagnose the repair.

  5. Based on the repair estimate we will determine if your product should be repaired or replaced and proceed as needed.