Filing a Claim
  1. Have your sales receipt, product manufacturer, model and serial number available.
  2. Use one of several methods listed below to initiate a claim:
    • Call the toll-free number 844.262.3082 to speak to a customer care specialist.
    • If you already have a user name and password, log in above to submit your claim.
    • Create a user name above using your name and receipt number to log in to submit your claim.
    • Go to the Contact Us page and contact us using our “Chat Now” feature.
  3. A service representative will verify the information on file and issue a service order number.
  4. Once the failure is determined eligible for coverage an authorized service provider will diagnose the repair.
  5. Based on the repair estimate we will determine if your product should be repaired or replaced and proceed as needed.